Welcome to tabletshablet.com

At tabletshablet.com our prime concern is to provide our valued customers a shopping experience which not only provides ease and comfort but also quenches all the queries regarding the online shop for healthcare products.For the
benefit of our customers we have designed these FAQ’S which hopefully will cover and clarify all your doubts that may arise.

Ans. Tabletshablet.com is an online portal for healthcare products which provides doorstep delivery of 100% genuine items, OTC products, health devices and also, specified Ayurveda items.

Ans. We have a normal standard procedure for ordering and delivery of products is done in 2-3 working days. However, for quick
and easy order placement you can call our customer care team 8860874704.

Ans. Yes oh yes. You can track your order by logging into your account. You will be updated about the status of the order placed and estimated time of delivery.

Ans. Tabletshablet.com has a wide network across India and its roots are deeply rooted on a PAN INDIA level.

Ans. There are multiple benefits when you order from us. To list a few-a) Ease, comfort, trust, convenience and affordability.b) 100% genuine products.c)
Great offers and lucrative discounts

Ans. Delivery of products is done through our channel partners. In case, we are not able to reach you at the scheduled time, we will definitely contact you for
the same and reschedule.

Ans. Although great care is taken to deliver the products in accordance to the order received. However, in a rare incidence of any deviation or
if the product supplied is defective or damaged, a return is definitely possible as per RETURN POLICY. The refund of amount paid will be remitted with in 7 working days after the return of the product has been processed.

Ans. As per the company norms, only the products having manufacturing defects can be changed/returned, at the sole discretion of the manufacturer.
Please refer to our RETURN AND CANCELLATION POLICY for more information.

Ans. To find out about the delivery options, all you need to do is to enter the pin code of your area. We will respond in yes or no with also an
estimated and expected date of delivery.

Ans. We accept payments through the following modes-a) Credit/debit cards b) Net banking c) Cash on delivery) E-wallets and its done through trusted payment gateways like razorpay , cashfree and snapmint.

Ans. The company claims delivery within 2-3 working days of placing the order, however, there may be deviations subject to the delivery location, the type of product
ordered and traffic situations. You can also check the delivery status online.

Ans. As soon as your order is placed, an email and an SMS alert will be sent to your registered email and mobile number respectively from us. The mail and SMS will
have your complete order details.

Ans. Yes, ordering products online from us is absolutely secure since our website has a SSL certificate.

Ans. Yes, by logging into your account you can very well take the printout of the previous invoices and can access previous order information also.

Ans. Keeping in mind the vast topography of the country, we charge an amount depending upon the location and the product, about which you’ll be notified while ordering.
The same policy applies for COD charge.

Ans. Every time you order, there is a provision of changing your address. There is also a provision to suspend the subscription when
you get mailers from the third party. No orders can be changed once it is dispatched from our warehouse.

Ans. TIt’s pretty easy, just login to your page, go to my orders and cancel the order you do not want or else, give us a call from your registered mobile number, if you have any problem/queries
at 9555-599-599 or at 8860874704 and will sort it out for you. However, orders once dispatched will not be cancelled.

Ans. Since, we are an online portal having our own warehouse, we maintain sufficient inventory of the products displayed on the website. However, in a rare case if a product
is not available it will be marked as “OUT OF STOCK”

Ans. Any changes in the order can be done before the shipment by calling our customer care executive at 9555-599-599 or at 8860874704 from
your registered mobile number or by mailing us at care@tabletshablet.com .

Ans. After a product has been selected and added to the wish list, there is a provision to increase or decrease the quantity of the product or delete
the product in the order form itself. Modifications can also be done before shipment is dispatched by calling our customer support department at 011-498716043 or mailing us at care@tabletshablet.com or
call us at 9555-599-599 or at 8860874704 from your registered mobile number.

Ans. At present, we do not accept any insurance plans.

Ans. Until the time the order is not shipped, it can be canceled. For more details, please refer to the REFUND AND CANCELATION POLICY.

Ans. Yes, your delivery address can be changed after you have place an order until the product has been shipped. Changes in the delivery address can
also be done by calling the customer support department at 011-49876043 or emailing us care@tabletshablet.com .

Ans. The customer has the right to modify or delete his/her account at any point in time or else you can call us at 011-498716043 and
we will do it for you.

Ans. Yes, you can order on someone else’s behalf only through your log in ID and your registered email account. The shipping address can be specified as per need.

Ans. No, it is not mandatory to register to order online. You can order with us as a guest user.

Ans. Yes, the products displayed on the Health Shoppe come with a guarantee, as offered by the manufacturer. The guarantee primarily covers
any manufacturing defects and all claims will be settled by the manufacturer only.

Ans. The company’s privacy policy demonstrates our commitment to privacy. We understand that when you provide us with information about yourself, you trust
us to act in a responsible manner. Tabletshablet.com will never share, rent, sell or otherwise disclose any of the personally identifiable information that we collect from you.

Ans. COD handling charge depends on the location and the product ordered. The COD handling charges will be informed to you at the time of placing the order if any.

Ans. At tabletshablet.com, utmost care is taken to deliver as per our promises, and we expect to get 100% customer satisfaction.

However, in a rare case if you have a complaint which you wish to register and bring to our notice. Kindly mail care@tabletshablet.com or call us at our customer service number
011-498716043/1800 3000 1177.

Ans. After having selected and adding the product to the cart, the customer provides the mandatory details and selects the preferred payment
option. The order is confirmed, packaged and delivered within the stipulated time.